Work in Southfield : Member Services Representative ( Full - time ) for

Posted July 21, 2025
Southfield, MI Full Time $45,000 - $60,000 per year

Position Overview

  • Let's talk numbers! We're offering a great package of $45k-$60k/Year (approx. $1k/Week)!
  • This isn't just a job; it's a chance to build something amazing and grow with a forward-thinking company!
  • Get ready to dive deep into the world of Airlines, Financial Services, Customer Service and show off your amazing your professional skills skills!
  • Join a fun, dynamic, and supportive team where your ideas matter and you can truly make a difference! 🎉
  • 🚀 Ready for your next challenge? Join American Airlines as our new Member Services Representative!
  • We're looking for a proactive go-getter who is passionate about your professional skills and loves to solve interesting problems.
  • We've got you covered with an awesome benefits package, perks, and more!
  • Come work with our amazing team in our vibrant Southfield, MI hub!



Original Job Posting

About the position

As a Member Services Rep at American Airlines, you'll: Set-up new loans in the FICS servicing system; Handle property tax/insurance policy issues and provide service to member questions regarding their property tax or insurance policy; Track and log legal documents related to mortgage processing; Prepare and image documents for record retention; Provide requested payoffs to member, loan officers, and other lenders; Review account information with members and requests corrections as necessary...Hiring Immediately

Responsibilities

  • Set-up new loans in the FICS servicing system.
  • Handle property tax/insurance policy issues and service member questions.
  • Track and log legal documents related to mortgage processing.
  • Prepare and image documents for record retention.
  • Provide requested payoffs to members, loan officers, and other lenders.
  • Review account information with members and request corrections as necessary.

Benefits

  • Travel Perks: Enjoy travel perks for you, your family, and friends across our global network.
  • Comprehensive Health Benefits: Includes health, dental, vision, and prescription insurance from day one.
  • Wellness Programs: Access to tools and resources for your personal well-being.
  • Paid Training and Time Off: We provide paid training to ensure your success and paid time off for a healthy work-life balance.
  • 401(k) Program: Available upon hire with employer contributions after one year.
  • Additional Benefits: Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more.
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