Now Hiring : American Airlines Seeks Full - time Member Services

Key Information

• Position: Member Services Representative. Company: American Airlines.
• Career Impact: This role offers direct involvement in critical projects and clear paths for advancement.
• Work Environment: You will work with a focused, high-performing team.
• Benefits: Standard comprehensive benefits package included.
• Salary: $45k-$60k/Year (approx. $4.4k/Month).
• Core Responsibilities: Centered on your professional skills within the Airlines, Financial Services, Customer Service industry.
• Required Profile: Results-driven individual with proven skills in your professional skills.
• Location: On-site in Boston, MA.

Original Job Posting

About the position

As a Member Services Rep at American Airlines, you'll: Set-up new loans in the FICS servicing system; Handle property tax/insurance policy issues and provide service to member questions regarding their property tax or insurance policy; Track and log legal documents related to mortgage processing; Prepare and image documents for record retention; Provide requested payoffs to member, loan officers, and other lenders; Review account information with members and requests corrections as necessary...Hiring Immediately

Responsibilities

• Set-up new loans in the FICS servicing system.
• Handle property tax/insurance policy issues and service member questions.
• Track and log legal documents related to mortgage processing.
• Prepare and image documents for record retention.
• Provide requested payoffs to members, loan officers, and other lenders.
• Review account information with members and request corrections as necessary.

Benefits

• Travel Perks: Enjoy travel perks for you, your family, and friends across our global network.
• Comprehensive Health Benefits: Includes health, dental, vision, and prescription insurance from day one.
• Wellness Programs: Access to tools and resources for your personal well-being.
• Paid Training and Time Off: We provide paid training to ensure your success and paid time off for a healthy work-life balance.
• 401(k) Program: Available upon hire with employer contributions after one year.
• Additional Benefits: Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more.