Get Hired : Customer Care Coordinator ( Full - time ) at American Airlines

Position Overview

• Come work with our amazing team in our vibrant Maricopa, AZ hub!
• We've got you covered with an awesome benefits package, perks, and more!
• This isn't just a job; it's a chance to build something amazing and grow with a forward-thinking company!
• Get ready to dive deep into the world of Airlines, Customer Service, Aviation and show off your amazing your professional skills skills!
• Join a fun, dynamic, and supportive team where your ideas matter and you can truly make a difference! 🎉
• We're looking for a proactive go-getter who is passionate about your professional skills and loves to solve interesting problems.
• 🚀 Ready for your next challenge? Join American Airlines as our new Customer Care Coordinator!
• Let's talk numbers! We're offering a great package of $24-$29/Hour (approx. $55.1k/Year)!

Original Job Posting

About the position

American Airlines is seeking a Full Time Customer Service Coordinator at the San Francisco International Airport. This position is integral to ensuring a positive experience for customers traveling with American Airlines. The Customer Service Coordinator will interact with customers in a courteous, efficient, friendly, and professional manner, promoting and selling air travel to the public or freight forwarders. The role involves providing assistance with passenger check-in and cargo acceptance, interpreting government rules and requirements for domestic and international travel or cargo shipments, and ensuring that aircraft are met and dispatched within established times. The Coordinator will also assist distressed passengers and customers, protect company property and revenue, and ensure safe travel for all passengers.

Responsibilities

• Promotes and sells air travel to the traveling public or freight forwarders
• Provides assistance with passenger check-in and cargo acceptance
• Interprets government rules and requirements for domestic and international travel or cargo shipments
• Meets and dispatches aircraft within established times
• Provides assistance to distressed passengers and customers
• Protects company property and revenue
• Responds and assists during security and emergency situations
• May be required to lead and direct the work of other employees
• May be required to perform Passenger Operation Control functions including air to ground communication as well as Tower functions

Benefits

• Travel Perks: Access to 365 destinations on more than 6,800 daily flights across the global network.
• Comprehensive Health Benefits: Access to health, dental, prescription, and vision benefits from day one.
• Wellness Programs: Tools, resources, and support for personal wellness.
• Paid Training and Time Off: We provide paid training to ensure your success and paid time off for a healthy work-life balance.
• 401(k) Program: Available upon hire with employer contributions after one year.
• Additional Benefits: Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more.