Customer Support Specialist - Rockford , IL ( Costco

Posted July 21, 2025
Rockford, IL Full Time, Part Time $17 - $22 per hour

Role Summary

  • A primary focus of this role will be leveraging your skills in your professional skills within the Retail, Wholesale, Customer Service sector.
  • The role is formally based at our Rockford, IL office.
  • A comprehensive benefits package is provided to all eligible employees.
  • We are pleased to announce an opening for the position of Customer Support Specialist with Costco.
  • The anticipated compensation for this role is $17-$22/Hour (approx. $780/Week).


Costco is looking for retail cashiers and team members to join our growing company. With both full-time and part-time positions available, we offer flexible hours and immediate hiring. No experience is required Apply now! Costco provides great benefits, opportunities for promotion, and a dynamic work environment. We're seeking individuals who can thrive in a fast-paced, demanding atmosphere. As a cashier/customer service associate, you will play a crucial role in processing member orders, collecting payments, and delivering the high level of customer service that our members expect.

Key Responsibilities:

  • Swiftly and precisely handle member purchases at the checkout counter.
  • Supervise payment collection, receipt issuance, and enforcement of accurate cash handling protocols.
  • Offer exceptional customer support by promptly addressing inquiries and efficiently resolving any issues customers may face.
  • Maintain a tidy and well-managed work area while also ensuring the checkout process operates smoothly.
  • Aid individuals in selecting products and give recommendations as needed.
  • Work collectively with team members to ensure the store operates smoothly and meets customer expectations.

Qualifications:

  • No previous experience is necessary.
  • Skill in excelling within a fast-paced, team-centered environment.
  • Masterful in interpersonal skills and effective communication.
  • Excelling in managing cash transactions and other financial matters with precision and attention to detail.
  • Must be able to sustain standing for extended periods and handle light lifting requirements.

About Costco:

Costco is a global leader in wholesale retail, known for providing high-quality products at great prices. We are committed to delivering exceptional value and customer service to our members. With a strong emphasis on teamwork and growth opportunities, Costco is a place where employees are valued and empowered. Join us and be part of a company that fosters a culture of integrity, quality, and dedication.

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