Customer Service Agent at American Airlines - Riverside ( Full - time
Posted July 21, 2025
Riverside, CA
Full Time, Part Time
$18 - $24 per year
Role Summary
- The ideal candidate will be a motivated professional with a strong aptitude for your professional skills and a commitment to excellence.
- A comprehensive benefits package is provided to all eligible employees.
- We are pleased to announce an opening for the position of Customer Service Agent with American Airlines.
- You will be joining a professional, results-oriented team that values collaboration and dedication.
- The anticipated compensation for this role is $18-$24/Year (approx. $1/Month).
- This role presents a significant opportunity to contribute to a key area of our business and advance your career.
- A primary focus of this role will be leveraging your skills in your professional skills within the Airlines, Customer Service, Aviation sector.
- The role is formally based at our Riverside, CA office.
Original Job Posting
About the position
A job with American Airlines can take you places! Recognized as one of the best places to work, expect strong pay, Total Rewards benefits and unmatched opportunities for growth. Currently hiring Customer Service Agents to interact with customers in a courteous, efficient, friendly and professional manner.
Responsibilities
- Promote and sell air travel to the traveling public or freight forwarders.
- Provide assistance with passenger check-in and cargo acceptance.
- Interpret government rules and requirements for domestic and international travel or cargo shipments.
- Meet and dispatch aircraft within established times.
- Provide assistance to distressed passengers and customers.
- Protect company property and revenue.
- Provide for safe travel for all passengers.
Benefits
- Amazing Employee Flight Privileges: Enjoy flight privileges within the American Airlines global network.
- Comprehensive Health Benefits: Includes health, dental, vision, and life benefits.
- Paid Training and Time Off: We provide training and development programs to take your career to the next level and paid time off.
- 401(k) Program: Available upon hire with employer contributions after one year.