Apply Now : Member Services Representative ( Full - time ) at American

At a Glance

Key Information

• 🚀 Ready for your next challenge? Join American Airlines as our new Member Services Representative!
• Come work with our amazing team in our vibrant New Haven, CT hub!

The Opportunity

• This isn't just a job; it's a chance to build something amazing and grow with a forward-thinking company!

What We Offer

• Let's talk numbers! We're offering a great package of $45k-$60k/Year (approx. $1k/Week)!
• We've got you covered with an awesome benefits package, perks, and more!

Who You Are

• We're looking for a proactive go-getter who is passionate about your professional skills and loves to solve interesting problems.

Role Focus

• Get ready to dive deep into the world of Airlines, Financial Services, Customer Service and show off your amazing your professional skills skills!

Why Join American Airlines?

• Join a fun, dynamic, and supportive team where your ideas matter and you can truly make a difference! 🎉

Original Job Posting

About the position

As a Member Services Rep at American Airlines, you'll: Set-up new loans in the FICS servicing system; Handle property tax/insurance policy issues and provide service to member questions regarding their property tax or insurance policy; Track and log legal documents related to mortgage processing; Prepare and image documents for record retention; Provide requested payoffs to member, loan officers, and other lenders; Review account information with members and requests corrections as necessary...Hiring Immediately

Responsibilities

• Set-up new loans in the FICS servicing system.
• Handle property tax/insurance policy issues and service member questions.
• Track and log legal documents related to mortgage processing.
• Prepare and image documents for record retention.
• Provide requested payoffs to members, loan officers, and other lenders.
• Review account information with members and request corrections as necessary.

Benefits

• Travel Perks: Enjoy travel perks for you, your family, and friends across our global network.
• Comprehensive Health Benefits: Includes health, dental, vision, and prescription insurance from day one.
• Wellness Programs: Access to tools and resources for your personal well-being.
• Paid Training and Time Off: We provide paid training to ensure your success and paid time off for a healthy work-life balance.
• 401(k) Program: Available upon hire with employer contributions after one year.
• Additional Benefits: Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more.